The most common cause is an unresponsive app which is taking up more memory than expected. Another possible reason is the age of your phone's hardware. If that doesn't work, force-reset your phone by holding down the power button and home button/volume up button.
How to Fix Your Freezing Phone
- Reboot the iPhone or Android.
- Update iOS or Android.
- Update iOS or Android apps.
- Force the iOS or Android app to close.
- Use Android storage manager or free up your iPhone's storage space by deleting apps, photos, or videos.
- Delete problem iOS or Android apps.
Power off your device (keep holding power button if the screen is totally unresponsive); Remove back cover of your Android device and take off memory & SIM card; Reboot the device and see if the problem is gone. Corrupted or troublesome third-party apps could also cause touch screen problem on Android phone or tablet.
Step to fix an app that keeps crashing on Android
- Force stop the app. The easiest way to fix an app that keeps crashing on your Android smartphone is to simply force stop it and open it again.
- Restart the device.
- Reinstall the app.
- Check app permissions.
- Keep your apps updated.
- Clear cache.
- Free up storage space.
- Factory reset.
Master reset with hardware keys
- Back up data on the internal memory.
- Turn off the device.
- Press and hold the Volume Up key and the Home key, then press and hold the Power key.
- When the device logo screen displays, release only the Power key.
If your phone isn't responding to your Power button or screen taps, you may be able to force the device to restart. Most Android devices can be forced to restart by holding the Power and Volume Up buttons for about ten seconds. If Power + Volume Up doesn't work, try Power + Volume Down.
Samsung Galaxy J7 V / Galaxy J7 - Soft Reset
- Press and hold the Power button (located on the right) until the Phone options screen appears then release. If the device is frozen or unresponsive, remove then re-insert the battery.
- Tap Restart.
- Tap Restart to confirm. Allow several minutes for the process to complete.
Part 1: Bypass Samsung J7 Google account using OTG
- To start with, connect your phone to an OTG cable.
- As your phone will detect the USB drive, go to its File Manager.
- Open the folder and browse the APK file to bypass Google verification on the drive.
- Tap it and install it on your device.
Pressing down both volume buttons on your device for a long period can often bring up a boot menu. From there you can choose to restart your device. Your phone may use a combination of holding the volume buttons while also holding the home button, so be sure to try this as well.
Turn on Android device without power button. All you need to do is just hold down the volume button while plugging in your device to a power source. Then hit Volume down to "restart" it.
Simultaneously press and hold the power button + volume up button + home key until the Samsung logo appears, then release only the power button. Release the volume up button and home key when the recovery screen appears. From the Android system recovery screen, select wipe data/factory reset.
Clear an app's cacheFrom Settings, swipe to and tap Apps. Select the app you want to clear. Tap Storage, and then tap Clear cache.
You can force many Android phones to shut down by holding the power and volume buttons. Remove the battery: If your Android phone is frozen solid and it has a removable battery, the easiest way to force-restart it is to simply remove the battery.
Procedure
- Press and hold the power button, volume up and volume down button together for 10-15 seconds. Data on your phone will not be deleted. Ensure that your device is charged to a minimum of 5%.
- The phone screen will turn off and your phone will power back on normally.
Press and hold the Power button for approximately 10 seconds or until the device power cycles. If the device doesn't power on or is unresponsive, attempt the following: Press and hold the Power button and Volume button for 30 seconds. Plug the device into a manufacturer-approved wall charger and wait 1 hour.
Perform a Hard Restart (or Hard Reboot)It's like holding the power button down on your computer. To give this a go, press and hold the power button for at least 20 seconds. If Android isn't responding, this will (usually) force your device to reboot manually.
On most Android devices, you can force restart your device by holding the Sleep/Power button at the same time as holding the Volume Down button. Hold this combo until the phone screen goes blank and then you hand hold Sleep/Power button until your phone boots up again.