In order to quickly receive a GPS fix, your device needs to have the latest software installed. Connect to TomTom HOME or MyDrive Connect and download any software and QuickGPSfix updates. In some cases, if the software on your navigation device is not working as expected, you may need to reset the device.
Can I change the battery? No, the battery in your navigation device cannot be changed. We recommend that you first attempt to charge your device for a minimum of 2 hours and then attempt to reset your device. If you have a problem with the battery, please contact TomTom customer support.
Devices no longer supported:
A device will have reached the end of its useful life when that device or app is incompatible with TomTom service and software updates, content, and accessories.To reset your device, switch off the car engine and then remove the memory card. Re-insert the memory card, wait 30 seconds and switch the car engine on again. The reset button is on the bottom of your TomTom device.
Try to reset your device, to do this, press and hold the On/Off button for 30 seconds and release the button when your device begins to restart. Should that fail, replace the digitizer. Here is a video that shows the display repair, and here how to solder the digitizer if you do it separately.
Open the "Which TomTom device do I have?" page (link in Resources) and type the first two letters of the serial number into the field. Click "Find" to display the model. The result does not provide any technical specifications or features, so use the search box to the right to find more information about the model.
TomTom issues software 'fix' for sat-nav bug. TomTom has issued a fix for a fault that had caused some of its satellite navigation devices to malfunction. The firm said a software update was now available to correct the problem. The Dutch company said that the issue first emerged on 31 March.
In order to quickly receive a GPS fix, your device needs to have the latest software installed. Connect to TomTom HOME or MyDrive Connect and download any software and QuickGPSfix updates. In some cases, if the software on your navigation device is not working as expected, you may need to reset the device.
Updating using Wi-Fi®
Your device can be updated using Wi-Fi® without the need to connect to a computer. It remembers previously connected Wi-Fi® networks in order to continue to keep your device up to date when you are in range of that network.QuickGPSfix - no additional cost
Lifetime – this is the useful life of the device, which means the period of time that TomTom continues to support your device with software updates, services, content or accessories.- Visit TomTom.com. To update the software and maps on your TomTom GPS, you'll first need to visit TomTom.com and download the TomTom Home software.
- Install and run TomTom Home.
- Connect via USB.
- Latest map guarantee.
- Choose your update.
- Download and install.
- Other updates.
While some TomTom updates are paid, you can update your device for free with the company's “Latest Map Guarantee” if you've purchased it recently or if you have a device or app that includes Lifetime Maps.
Both programs are available as free downloads for Windows PCs and Macs. While some TomTom updates are paid, you can update your device for free with the company's “Latest Map Guarantee” if you've purchased it recently or if you have a device or app that includes Lifetime Maps.
Updating without a direct computer connection
The classic map-on-a-screen GPS devices for cars and trucks typically update through a USB connection to your computer, but newer models such as the DriveSmart 51, and many of Garmin's sports-oriented devices for non-driving use, offer Wi-Fi connectivity as an option.It begins with this post: I have a TomTom XL and have map updates. I routinely do the map updates. Typically they take one to three days.
In the navigation view, tap on the gps signal strength bars in the lower-right corner. 2. This will take you to the Status summary screen. Your battery's charge is indicated in the upper-right corner of this screen.
Charging your device. The battery in your TomTom GO charges when you connect it to your TomTom vehicle charger, to your computer, or to a USB Home Charger. Important: Do not charge your device using your vehicle's own USB port because it is not powerful enough. You are warned when the battery level is low or critical.
To reset your TomTom device, do the following:
- Check that the battery is charged properly. Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
- Reset your device. Press and hold the On/Off button until your device restarts.
How to Replace a Battery in a Garmin GPS
- Determine that you do have a Garmin GPS with a replaceable battery.
- Open and remove the battery cover by sliding the battery cover lock and pulling off the battery cover.
- Remove the battery by sliding the battery out of the battery cavity.
- Put the new battery in by sliding it into the battery compartment.
