Top up by a credit or debit cardBy using Your Account online, you can register your credit or debit card and top up - straight from your sofa - day or night. To start using your credit or debit card with us just visit Your Account and click on 'Register your Credit/debit card'.
There are 3 different ways you can buy data add-ons:
- From Your Account.
- From our mobile My Account app.
- If you're almost out of data, we'll let you know by sending a text – there'll be a link in the text to a webpage where you can buy add-ons.
Amazon.com: Virgin Mobile $25 Top up Prepaid Refill Card.
What's my balance?
- Visit
- Visit your app store and search for "Virgin Mobile My Account" for the balance app.
- Text Balance to 789789.
- Call 789 and press option '1' for your remaining allowances.
- Or check it on a computer by visiting Your Account.
Alternatively, if delivery isn't convenient for you, you can head to a Virgin Megastore near you and collect your SIM card from one of our staff available in-store.
You can top up your Virgin Mobile Wallet using a credit card, debit card, Mada card, Apple Pay or a Virgin Mobile recharge card through the Virgin Mobile KSA App. To download the Virgin Mobile KSA App click here.
Most of the VIRGIN MOBILE postpaid bills are paid through SADAD. You can also recharge your Virgin mobile prepaid line through SADAD by selecting Telecom and Internet in the main category and Virgin mobile Prepaid in the service provider. Enter your mobile number and it will be activated in your SADAD account.
SMS 'BAL' to 225 from your Virgin Mobile numberWithin a few seconds you will receive a reply with your expiry date and balance.
You can buy a data add-on whenever you like and as many times as you want each month. We'll simply add the cost to your next bill. See Virgin Mobile Pay Monthly Data Add-Ons for more details.
Lucky charges a one-time $10 activation fee for every new line of service. If you bring your own phone or tablet, you'll also need a Lucky SIM.
Its prices aren't too high either, making it a strong overall choice of mobile network. It's even better if you're already a Virgin Media customer, as this gives you access to plans with unlimited data, which is something few networks offer.
The best prepaid phone plans for your smartphone
- Republic Wireless Prepaid Phone Plan.
- Visible Prepaid Phone Plan.
- Metro By T-Mobile Unlimited Data Plan.
- Boost Mobile Unlimited Plan.
- Google Fi Unlimited Plan.
- Consumer Cellular Prepaid Phone Plan.
- Mint Mobile Prepaid Phone Plan.
- Cricket Unlimited Data Plan.
You can bring both of 'em to Virgin Mobile - all you need is a Virgin Mobile SIM card. Head to a Virgin Mobile Store or order your new SIM card online and we'll get you hooked up. If your phone is currently locked, it needs to be unlocked.
Virgin Mobile Pay As You Go legacy plans. The following Pay As You Go plans are no longer available to new customers. If you're already on the plans you can find details of the cost of calls, messages and data by selecting your plan.
Who owns Virgin Mobile?
Sprint Corporation
Sprint Ventures, Inc.
Virgin Mobile Long Distance Rates & Information – Ontario
| Calls within Canada | 50¢/minute + airtime |
|---|
| Calls in the US (local) | $1.45/minute |
| Calls in the US (long distance) | $1.45/minute |
| Calls received in the US | $1.45/minute |
| Calls while roaming internationally | Rates depend on which country you are calling from. |
With no caps, throttling or hidden catches, Truly Unlimited is a mobile plan created exclusively for Virgin Media's TV, broadband and landline customers. “Unlike our competitors, we won't enforce caps or throttle speeds; our Truly Unlimited customers will get what it says on the tin – a truly unlimited service.
Late payments and charges for TV, Broadband or Home PhoneAll of our products and services require payment within 14 days from the bill's issue date. You can find the issue date at the top of your bill. Not paying your bill on time can affect your service, so it's essential you try and get it paid as soon as you can.
To see your contract:
- Register or sign in at
- Select My Bills.
- Select View Contract.
Extra bits and bobsThings that aren't included in your plan could cost you extra. This can be voice calls, texts and data that exceed your monthly allowances. Going over data allowance is one of the most common extra charges. Our Virgin Media Connect app can help with this.
All orders for phones on a monthly plan have to go through a credit check. If you don't want to do the credit check you can choose a Prepaid plan.
Virgin Mobile's best unlimited plan with data is the BYOP Plan. Why we love it: Virgin offers for only when you bring your own phone.
Sweet Pay gets Members a new device for as low as $0 down with a 24-month agreement. Members then pay off the retail price of their device plus tax over 24 months with 0% interest (APR). While many devices will not require a down payment, some higher end devices may require one.
You can pay by debit card in Online Service. Choose 'Payments' and then 'Pay by Debit Card'. Once your debit card is registered you can also pay your minimum monthly payment simply by texting 'PAY' and the last four digits of your credit card number to 88300.
For coverage and customer service, Koodo and Virgin Mobile rate slightly ahead of Fido. Both run on a larger and more reliable network than Fido, but only marginally better. If you're planning to offset the cost of a new phone over two years, Koodo has the best deal on new cell phones with their Tab plans.
Virgin Mobile's 18-year run in the US is over. The prepaid arm of Sprint just told its customers that it will be moving their accounts over to Boost Mobile, presumably in preparation for spinning Boost off after Sprint's merger with T-Mobile.
The Virgin Mobile USA service will be discontinued, and we are happy to announce that most of the existing Virgin Mobile customers will be transferred to our sister brand, Boost Mobile beginning in February.
The new SIMs allow Virgin to control much more of the network than is possible with the old EE ones.
Unfortunately, our device are compatible with Virgin Mobile.
A Virgin Media Spokesperson said:“As part of our journey to become a full MVNO we're asking some of our customers to swap their SIM card. This update will enable them to access emerging features and technologies as we transition networks and will ensure they can continue to get the most from their mobile services.
If you're on Virgin Mobile's legacy Pay As You Go service, there's an inactivity period of 180 days. You'll need to make a chargeable phone call or text message at least once during this period.
Virgin Mobile is a well-known MVNO brand that runs on Sprint's network and is a subsidiary of the company. As such, the coverage you get on Sprint is the same as the coverage you get on Virgin Mobile.
Sprint Nextel acquired Virgin Mobile in 2009 for $483 million and the Virgin Mobile brand is licensed from the Virgin Group founded by billionaire Sir Richard Branson.
