Samsung Galaxy J7 V / Galaxy J7 - Soft Reset
- Press and hold the Power button (located on the right) until the Phone options screen appears then release. If the device is frozen or unresponsive, remove then re-insert the battery.
- Tap Restart.
- Tap Restart to confirm. Allow several minutes for the process to complete.
Samsung J7 Password Reset With Google Find My Device
- Go to Find My Device from a computer.
- Find your J7 on the screen.
- Enable the “Lock & Erase” feature.
- Follow the given steps on the page that will pop up to lock your phone.
- Set a temporary password.
- Enter the temporary password on your J7.
- Create a new password.
To find this feature, first enter an incorrect pattern or PIN five times at the lock screen. You'll see a “Forgot pattern,” “forgot PIN,” or “forgot password” button appear. Tap it. You'll be prompted to enter the username and password of the Google account associated with your Android device.
Boot your Samsung device into Recovery Mode. Press and hold the Volume Up + Home Button + Power Button together for about 10 seconds until you meet the much awaited Recovery Mode screen. Make sure you don't let go of the device when it vibrates.
To find this feature, first enter an incorrect pattern or PIN five times at the lock screen. You'll see a “Forgot pattern,” “forgot PIN,” or “forgot password” button appear. Tap it. You'll be prompted to enter the username and password of the Google account associated with your Android device.
The two terms factory and hard reset are associated with settings. A factory reset relates to the rebooting of the entire system, while hard resets relates to the resetting of any hardware in the system. The factory reset makes the device function again in a new form. It cleans the entire system of the device.
Turn off the phone and then press and hold the Volume Up key and Power key simultaneously until the Android system recover screen appears. Use the Volume Down key to highlight the “wipe data/factory reset” option and then use the Power button to make the selection.
Press and hold the power button, then press and release the volume up button. Now you should see “Android Recovery” written on the top together with some options. By pressing the volume down button, go down the options until “Wipe data/factory reset” is selected. Press the power button to select this option.
Turn off the phone and then press and hold the Volume Up key and Power key simultaneously until the Android system recover screen appears. Use the Volume Down key to highlight the “wipe data/factory reset” option and then use the Power button to make the selection.
To perform a hard reset:
- Turn off your device.
- Hold the power button and the volume down button simultaneously until you get the Android bootloader menu.
- In the bootloader menu you use the volume buttons to toggle through the different options and the power button to enter/select.
- Choose the option "Recovery Mode."
Factory Reset does NOT delete all data
When you factory reset your Android phone, even though your phone system becomes factory new, but some of the old Personal information is not deleted. This information is actually “marked as deleted” and hidden so you can't see it at a glance.Charge the phone for at least 30 minutes. Press and then hold the Home and Volume DOWN keys, then press and hold the Power key. When the Samsung Galaxy logo shows on the screen, release the Power key but continue holding the Home and Volume DOWN keys. Wait until the Download screen appears.
Step 1: Enter the Android recovery mode on your Samsung Galaxy as mentioned in Section 5. Step 2: Select 'Wipe data/factory reset'. Step 3: On some Galaxy, you need to tap on 'Yes - delete all user data' to confirm your option. Step 4: After that, highlight the 'reboot system now' and choose it.
Problem #2: How to fix Galaxy J7 Pro black screen issue
- Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
- From the Maintenance Boot Mode screen, select Normal Boot.
How to turn ON Galaxy J7 without using the power button:
- When the Galaxy J7 is turned off, press and hold the volume button for a few seconds.
- While holding the volume button, connect the Galaxy to a computer using a USB cable.
- Wait for your phone to boot to Download mode.
Now press and hold the Volume up button, the Home button, and the Power button together until you see the Android on screen. Step 3. Note: If you get Samsung phone out of black screen status through forcing reboot your device or booting device to Recovery Mode, both two methods may cuase erasing data and settings.
INSTRUCTIONS & INFO
- TURN ON DEVICE: Press and hold the Power/Lock button until the screen lights up.
- TURN OFF DEVICE: Press and hold the Power/Lock button, then select Power off.
- Select Power off to confirm.
With your device plugged in, press and hold both the volume-down button and the power button at the same time for at least 20 seconds.
- If you see a red light, your battery is fully discharged. Charge your device for at least 30 minutes.
- If you see an Android robot and the word 'Start' with an arrow around it:
Troubleshooting Galaxy J7 that's not charging
- Step 1: Verify it's not just a system crash issue.
- Step 2: Plug in the phone to a computer or laptop.
- Step 3: Check the USB cable or try a different one.
- Step 4: Check your phone's charging port.
- Step 5: Send the phone in for checkup and/or repair.
Alternate Button Method
- Simultaneously press and hold the power button + volume up button + home key until the Samsung logo appears, then release only the power button.
- From the Android system recovery screen, select wipe data/factory reset.
- Select Yes -- delete all user data.
- Select reboot system now.
*#0011# This code shows the status information of your GSM network such as registration status, GSM band, etc. *#0228# This code can be used to know about the battery status such as battery level, voltage, temperature etc. *#0283#
Hold down the Power button and tap Volume Up. You'll see the Android system recovery menu appear at the top of your screen. Select wipe data / factory reset with the volume keys and tap the Power button to activate it. Select Yes – erase all user data with the volume buttons and tap Power.
If it not works, tap "Dismiss" button and enter the code "*2767*3855#" on the keypad and try again. Keep in mind that all of your data will be formatted. Enter the code - #7465625*638*CODE# (CODE is actually Samsung network unlock code sent to you). Again, you may try this step with our without original SIM card.
Boot your Samsung device into Recovery Mode. Press and hold the Volume Up + Home Button + Power Button together for about 10 seconds until you meet the much awaited Recovery Mode screen. Make sure you don't let go of the device when it vibrates.
