Yes, one account multiple decoders is allowed like when you have decoders at your holiday home.
To link and unlink your smartcard, logon to your Connect Profile on DStv.co.za, then select DStv Subscriptions, from there you will get options to link and unlink your smartcard.
Click on the profile icon on the upper right-hand corner of the screen and go to “Manage Account Links” All of the DStv subscriptions active under this account will be displayed. The subscription that this instance of DStv Now is linked to will be indicated with the word “Linked” highlighted in green.
All customers using more than one decoder should insert the smartcard into the second decoder, a “E17” message will flash on the decoder. Customers should then SMS the smart card number to 32443. Alternatively customers can call the MultiChoice Call Centre to “marry” their additional decoder to their smartcard.
DStv Now is the online version of DStv and it's free to DStv subscribers. Watch on a smartphone, tablet, laptop, computer, smart TV or Xbox. The TV channels and Catch Up content on DStv Now mirror the content available on the underlying DStv subscription.
Activating DSTv Decoder After Payment/ Subscription
To readily activate your subscription after making payment, send “RA Smart Card Number” to 30333. Example, if your smartcard number is 0123456789, so text “RA 0123456789” to 30333.How do I register?
- Click register in the top right of any DStv site. Enter a user name.
- Then click sign up.
- You will then receive a verification mail that will arrive in the inbox of the e-mail address used for registration.
- You are also given the option to use google or facebook assisted Connect registration.
All you need is an internet connection. Go online to now.dstv.com or download the DStv Now app. Follow the prompts to create a username and password. That is all you need to watch DStv on any device.
Standard Bank
Beneficiary Name: Multichoice Africa LimitedBeneficiary Bank: Standard Bank Account Number: 021 632.DStv. By the way did you know that you could get your DStv smartcard number by simply pressing the OK button on your DStv remote, then selecting the Information Central Option using the OK Button. Your Smart Card number is the 10 digit number on the far right on the Smartcard row.
Visit the DSTV customer self-service portal. Sign in using your Connect ID or enter your mobile number or surname, followed by your customer number or Smartcard number. After signing in, tap the Account button to go to the account page. There is an Add or Change button on the account page.
When you upgrade, you need to pay in the difference between your current package and the upgraded package for the time left until your next payment date. You can downgrade once a month on the day your subscription payment is due. You can log onto Self Service and request for us to schedule this downgrade for you.
WATCH: DSTV subscribers can not choose their own channels. However, allowing its subscribers to choose their own channels won't be one of them. “We aren't open to doing that at all,” Calvo Mawela, MultiChoice SA's chief executive told the Saturday Star yesterday.
I'm a DStv Compact subscriber and I want to downgrade to Family, Access or EasyView
- Go to
- Sign in.
- Click on your name on the top right corner of your screen if you're using a browser on your PC or laptop.
- Go to My Account.
- Cancel your existing payment method (DStv Add to Bill).
Currently, DStv Premium costs R809 per month, excluding the complimentary access fee of R90. The packages affected by price increases, and the increases are as follows: DStv Compact Plus in 2018 was R509 and as from the first of April, will be R519. DStv Compact currently costs R385 and will be R399 per month.
From 11 Feb - 31 March 2019 DStv is giving all existing DStv Access, Family and Compact customers the chance to pay for an upgrade package and get to view programming on a higher package within 48 hours.
Prices
| Package | Price | Video Channels |
|---|
| DStv Compact | R399 | 105 |
| DStv Family | R265 | 78 |
| DStv Access | R99 | 59 |
| DStv EasyView | R29 | 32 |
You will keep accessing DStv for as long as your older Single View decoder is still working. You can, however, trade-in your active Single View decoder at any of our service centres or agencies for a brand new DStv HD Decoder for only R349.
