Refunds from your Origin Energy account will typically take 5 – 10 business days, but it really depends on how we're refunding your credit.
To change the primary
account details on your
energy account, give us a call.
Once we've created an account with your details and updated the primary name:
- You'll receive a new customer number and contract pack.
- You'll need to create a new log in for My Account.
- A final bill will be issued to the original account holder.
It is not possible to transfer games from one account to another. Each game has a single license for one account only.
Payment options
- mail. Mail. Send us the payment slip at the bottom of your bill with a cheque made to: Origin Energy Holdings Limited.
- person. In person. ^
- credit_card. Pay your LPG bill. You can pay your LPG bill online, using your credit card.
How to contact Origin Broadband
- Technical Support: 0330 024 17 77 and choose option 2.
- Residential Sales: 0330 024 17 77 and choose option 1.
- Business Sales: 0330 024 17 77 and choose option 1.
On left up side, click Origin => Account and Privacy. You will see your information. You can see your email address in there. To change your email, you need to contact EA by clicking here.
We've put together this guide to help you figure out which provider,
AGL or
Origin, has the better deals.
AGL vs Origin: How do they stack up against each other?
| AGL | Origin |
|---|
| Price | AGL is cheaper in 1 out of the 4 states we reviewed. | Origin is cheaper in 3 out of the 4 states we reviewed. |
Excluding GST, Energy Australia provides your home with a 9.9 cents/kWh feed-in tariff in VIC, rising to 12.5 cents in NSW, while it's 15 cents in SA and 16.1 cents in QLD. Origin Energy's Solar Boost plan pays your home a 20 cents/kWh feed-in tariff in VIC and NSW, while it drops to 18 cents in SA and 15 cents in QLD.
Tariffs 31 and 33 are cheaper than Tariff 11 and may be used for hardwired appliances such as hot water systems and pool pumps. Unlike time-of-use tariffs, you do not need to change usage behaviour in order to benefit from these prices.
Origin Basic (Origin Supply in WA) Origin Basic is our no-frills plan. It doesn't have to be renewed, and it won't expire until you want it to. So if you like the idea of a plan you can set and forget, Origin Basic could be for you.
FAQ's. Sitemap. What is Tariff 31. Tariff 31 (T31) is known as the 'Super Economy' tariff or 'Night Rate Off Peak' tariff and is charged at a lower rate than either T11 or T33. T31 is normally connected to larger hot water systems, although it can be used for other purposes.
What is the average electricity unit rate per kWh?
| UK region | Average unit rate (pence per kWh) |
|---|
| South West | 15.54p |
| London | 14.53p |
| South East | 14.68p |
| Eastern | 14.06p |
The reference price is a benchmark electricity price set by the government. It makes it easier to compare electricity prices between different energy retailers.
So how much is the reference price?
| State | Energy Network | Flat Rate Annual Cost |
|---|
| Sydney | Ausgrid | $1,467 (3,900kWh/pa) |
| Sydney | Endeavour | $1,720 (4,900kWh/pa) |
| Sydney | Essential | $1,957 (4,600kWh/pa) |
| SE Queensland | Energex | $1,570 (4,600kWh/pa) |
Retail operations sale
Sun Retail, the retail arm of Energex, was sold at auction to Origin Energy Ltd for A$1.2 billion.Origin Energy was founded as recently as 2000 following the demerger of the energy business from the building and construction arms of Boral Limited. Origin has a rich Australian history, however as an ASX listed company, it is owned by shareholders across the globe.
Who is my gas supplier? Or call 0870 608 1524 (this call will cost 7p per minute plus your telephone company´s access charge). The Administration Service can also give you your gas Meter Point Reference Number, or 'MPRN'. This tells your energy supplier where your meter is located.
Origin is a behemoth in the Australian energy market, with nearly 3 million more customers than Energy Australia, but having more people buying your energy doesn't necessarily make you better.
The energy sector or industry includes companies involved in the exploration and development of oil or gas reserves, oil and gas drilling, and refining. The energy industry also includes integrated power utility companies such as renewable energy and coal.
Origin Energy can supply your home with both electricity and natural gas3.
Who is my gas supplier? You can find out who your gas supplier is via the Find My Supplier service. Alternatively, call the Meter Number Helpline on 0870 608 1524.
Of the Big Six, only npower offers an electricity plan with no standing charge, while Ebico and Utilia are among a handful of smaller no standing charge energy companies.
The 'Delivery Charge' is a fee charged to deliver the electricity - which may include things like telephone poles, transformers, power lines, utility meter, etc. The rates for each are generally a multiplier of your kWh usage - so you would simply add them together.
Daily supply charges are the amount you pay to be connected to the electricity grid. Also called the 'service to property' charge, fixed charge or service charge, they are usually shown on your bill as a daily rate. Daily supply charges are not based on how much energy you use.
You should be able to take your total bill for electricity and divide it by the total number of the kilowatt hours you used in that month. For example, a $180 dollar bill divided by 1500 KWH equals $0.12 cents per kilowatt for electricity. This calculation will tell you how expensive your power really is!
The cost of using electricity is generally referred to as a 'usage charge'. These charges are measured in kilowatt-hours (kWh), with most electricity retailers charging between 25 and 40 cents per kWh, depending on your state and electricity tariff.
- Your supply address. The address of the property we're billing you for – the address we supply your electricity or natural gas to.
- Your account details. Your account number, the tax invoice number and the date this bill was issued.
- Billing period.
- The due date and amount due.
- Your usage summary.
- Your energy plan.
- How to pay.
An energy or generation charge is what Direct Energy charges you for your electricity usage. For example, if you're signed up on a fixed-rate plan at 10.0 cents per kWh and you use 1,000 kWh during a billing cycle, your energy charge would be $100.00: 1,000 kWh x 10.0 cents per kWh = $100.00.
A property's gas usage is measured in megajoules and is recorded using a gas meter. Gas appliances usually detail their energy consumption in terms of megajoule-hours (MJ/h), that is, the number of MJs the appliance consumes in one hour.
A supply charge is a charge that covers the costs involved with supplying electricity to your premises for each day of the billing period, regardless of how much electricity you use. This specific charge covers the costs associated with supply electricity for your CL33 tariff which likely powers your hot water. 0.
